faq

1. What is AZI TradEx LLC?

AZI TradEx LLC is a USA-based e-commerce platform offering a wide range of products across multiple categories including household essentials, electronics, fashion, beauty, and more. We provide a simple, secure, and convenient shopping experience where quality, affordability, and customer satisfaction are always our top priorities.

2. How does delivery work, and how long does it take?

We provide fast and low-cost delivery across the United States. Standard shipping usually takes 3–7 business days, depending on your location and the type of product ordered. For urgent needs, we also offer express delivery options at checkout.

3. What payment methods do you accept?

Currently, AZI TradEx LLC accepts Stripe payments (which includes all major credit and debit cards such as Visa, MasterCard, and American Express) as well as Cash on Delivery (COD) for selected locations.

For your convenience, we are continuously working on adding more secure and flexible payment options, such as PayPal and other popular gateways, which will be introduced gradually in the future.

4. Do you offer returns or refunds if I’m not satisfied?

Yes! We proudly offer a Money-Back Guarantee. If you’re not completely satisfied with your purchase, you may return the product within 7–14 days (depending on the item) for a full refund or exchange, provided it meets our return policy conditions.

5. Why should I choose AZI TradEx LLC over other e-commerce sites?

We’re not just another online store—we’re a customer-first marketplace. From fast and affordable delivery to 24/7 support and a money-back guarantee, every part of our service is built to give you peace of mind. At AZI TradEx LLC, you get the perfect balance of variety, affordability, and trust.